About Us
Mission
We support our team members at a personal and professional level by developing them and providing a positive Leadership example for success. We work for Kudos. Happy Specialists = Happy Customers. We build long-lasting relationships with our team members and partners.
Vision
To become the most reliable and competitive contact center services provider. To be formed of tenured and productive relationships by continuously developing our leaders and employees for success in the workplace.
Objective
Bring high-quality bilingual communication to our customers.
Our Values
Professionalism
Our people have the empowerment and trust to do what they can to help our customers. Our people’s commitment increases the company’s performance and we praise their efforts and achievements, their loyalty and pride towards the company.
Integrity
Our people have high moral principles. We do what we say we will do. We are responsible and take ownership of our work and giving our customers full and complete information.
Responsibility
We show a high level of excellence and exceed our Customer’s expectations by being courteous, honest and responsible when dealing with our Customers.
Passion
Pride, excellence… The result of our hard work, dedication and loyalty. We show pride in what we do and represent.
Kudos
We like to say that we work for kudos, which means – “Your customer experience is our priority.”
Benefits of Working at CMS MTY
• Daycare Program
• Agreements with Universities
• Transportation Program
• Social Security
• Dental Services
• Back to School Supplies Assistance
• Soccer Team
• Refer a Friend Program
• Kudos Rewards Program
• Business Intelligence Rewards Program
• Game Room
• Casual Dress Code
• Direct Contract
• Infonavit & All law Benefits
• Parking Lot
• In-Site Cafeteria
Open Positions
Service Specialists
Qualifications:
• 85% English or above
• Open Schedule
• At least six months customer service experience.
Apply online, schedule an interview over the phone, Facebook or WhatsApp.
Contact Information
Blvd. Diaz Ordaz 3102
Col. Santa Maria, Monterrey N.L. 64650
E-mail: contact@cmsmty.com
Contact Number: 8184774915 / 8111025776
FB: /cmsmonterrey
Connect with us
contact@cmsmty.com | ©2017 cmsmty.com
